Chatbots Market - Forecast(2021 - 2026)

Report Code: ITR 78442 Report Format: PDF + Excel (Delivery in 48 Hrs)

Chatbot Market Overview

The global Chatbot Market is estimated to surpass $10.5 billion mark by 2026 growing at an estimated CAGR of more than 26.2% during the forecast period 2021 to 2026. The demand of Chatbots has increased considerably, bots are surrounding us today such as Google Assistant, Apple Siri, Amazon Alexa which are simplifying our life by automating mundane tasks, helping in our daily tasks and improving end-user experience. There are more than 50% Medium to large enterprises will have deployed product like chatbots in their services. According to DigitasLBi, 37% of Americans say they are prepared to create a purchase through a chatbot. Consumers would spend over $55 per buy on average. If a chatbot were accessible, according to myclever Agency, 33% of UK residents would purchase fundamental products such as clothing and food

Chatbot Market Report Coverage

The report: “Chatbot Market– Forecast (2021-2026)”, by IndustryARC covers an in-depth analysis of the following segments of the Chatbot Market.
By Type: Software, Services
By Usage: Websites, Contact Centers, Social Media and Mobile Platforms
By Application: Customer Support, Payment Order Processing, Personal Finance Assistance, Shipping Assistants, Social Media Handing and Others
By End Users: BFSI, Healthcare, Communication, Retail, Travel and Hospitality, Government, Education, Utilites and Others
By Deployment: On Premises, Cloud
By Organization Size: SME, Large Enterprisses
By Geography - North America (U.S, Canada, Mexico), South America(Brazil, Argentina and others), Europe (Germany, UK, France, Italy, Spain, Russia and Others), APAC(China, Japan India, SK, Aus and Others), and RoW (Middle East and Africa).

Key Takeaways

  • Enhanced technological features are anticipated to stimulate market growth in chatbots software such as Natural Language Processor (NLP), multilingual, interference engine, metrics, cloud-based implementation, application programming interface (API), mobile platform compatibility, analytics, multichannel, and single-point search.
  • According to a survey by Oracle, Businesses are beginning to see the benefits of using chatbots for their consumer-facing products. 80 per cent of participants said they already planned to use chatbots by 2020 when questioned which evolving technologies they are planning to adopt.
  • Chatbots are renewing the way businesses by interact with customers and offering instant, on-demand assistance solution. The chatbots are significantly fostering engagement between brands and their customers to provide better for both of them.

Chatbot Market Segment Analysis - By Operation

On Premises technology dominates the chatbot market, however cloud technology is projected to have a significantly higher growth rate during the forecast period. AI technology has also been increasingly deployed using cloud technology in recent years by companies across a number of industries as a customer service chatbot that employs NLP and machine learning to understand what the most commonly asked questions are, and become more efficient at providing personalised answers. This adoption has been particularly prevalent in North America.

Chatbot Market Segment Analysis - By End Use Industry

Retail and Travel and Hospitality sectors dominate the Chatbot market due to significant adoption in customer service applications. In January 2018, credit card giant American Express acquired travel-oriented chatbot provider Mezi and folds it into its patented card-holders travel tool AskAmex. TripActions raised $51 million in Series B financing and is looking to develop infrastructure technology that will unleash the true potential of AI to handle travel. Such developments are anticipated to boosts the market growth during the forecast period 2020-2025.

Chatbot Market Segment Analysis - By Geography

APAC will be the fastest growing market for Chatbot driven by rising demand from hospitality and BFSI sectors in the region. Growing industries and infrastructure in the Asia-pacific region are adopting emerging technologies such as chatbots. Chatbots support companies by saving more than 30 percent of customer service expenses by shifting reaction times and freeing staff for more difficult job. In addition, around 56 per cent of businesses working in the technology and multimedia industries are planning to invest in chatbots in the coming decade, saving about $8 billion annually in customer supporting costs. The Chatbots in India will show a significant growth due to the rate of technology adoptions & the interest shown by businesses in the emerging technology. Moreover, the rise of messaging applications & advances in artificial intelligence (AI) has created a perfect environment for Chatbots to flourish in that is forecasted to propel the Chatbots market growth. The Indian Railway Catering and Tourism Corporation (IRCTC) is a subsidiary of the Indian Railways that handles the catering, tourism and online ticketing, have launched a Chatbot to help its users answer various queries. This will offer greatly improved and intuitive customer support by answering customer queries.

Chatbot Market Drivers

Chatbots Regulating Destination Tourism Infrastructure and Facilities

Chatbots are normally computer software devices that are pre-programmed to address customers' basic questions. Customers typically have multiple questions after accessing the hotel rooms, ranging from the destination travel infrastructure to the tourism infrastructure. Customers can enquire the chatbots on their several questions, such as hotel equipment, lunch & dinner times, lunch items, dinner, gym facilities, hotel amenities, safety precautions, and so on. Thus, all Destination Infrastructure specific information is provided by Chatbots.  In addition, chatbots also include information on tourism facilities that includes local restaurants, nightclubs, pubs, theme parks, entertainment and sports activities, public pools, aviaries, trekking, outdoor games, shopping malls, and others. Chatbots therefore offers all the data relating to the tourism facilities & tourist infrastructure of the destination. According to TMC Trends report by MTT, 43 per cent of travel management companies are planning to invest in chatbot technology.

Real Time Monitoring for Customer Support and Satisfaction

The most famous chatbot is a conversational chatbot, majorly used for conversations with customers. It can also be used efficiently to facilitate background processes or provide clients and organizations with proactive data. Supposedly, this technology is set to grow the organization based on the data collected and will propel the chatbots market as well. The chatbot can significantly add value to the customer service department. In addition, customer support tools such as live chat, help desk, or contact center solutions should already have chatbots introduced when dealing with clients as the first line of defense. However, in other applications, such as sales and marketing knowledge bases is foresee to adopt the chatbot technology more widely that is expected to drive the chatbot market growth. According to a survey by Oracle, Businesses are beginning to see the benefits of using chatbots for their consumer-facing products. 80 per cent of participants said they already planned to use chatbots by 2020 when questioned which evolving technologies they are planning to adopt.

Chatbot Market Challenges

Security of Customer Information & Cost

This significant concern about the implementation of AI in some of the main fields, such as financial management and security apparatus, is a continuing problem. For instance, the use of Chatbots in industries such as BFSI, Travel and Hospitality and Government is in particular in question. Chatbots used in hospitality store past purchasing records, travel history that challenges data protection and security concerns. A big issue with these machine-controlled services is that a minor ransomware intrusion will interrupt software programmes and service providers' activities, which can lead to anarchy. While AI technology is innovative and forward-looking, these innovations are not afforded to small service providers because they need a massive investment. While Chatbots & Robots are capable of replacing the human workforce, customers still rely on the human workforce when it comes to queries that require difficulty in language processing. Machines like chatbots are limited to answering basic questions. This technologies use the keywords of the questions to have responses. When there is an incident & complicated situation that needs to be worked out, consumers still focus on the human workforce.

Chatbot Market Landscape

Product launches, acquisitions, and R&D activities are key strategies adopted by players in the Chatbot Market. IBM Corp., Naunce Communications Inc., eGain Coporation, Creative Virtual Pvt. Ltd., Next IT Corp., CX Company, Codebaby Inc., Next IT Corporation and others are considered to be the key players of the Chatbot Market

Acquisitions/Technology Launches/Partnerships

  • In Apr 2019, Reliance Jio has acquired 87% of stake in AI chatbot company Haptik Infotech for $100 M. This strategic investment highlights the dedication to further boosting the digital ecosystem and providing multilingual skills to Indian users of conversational AI-enabled devices. With its founding team and the workforce becoming part of Reliance Jio Digital, Haptik will continue to function as a distinct brand entity.
  • In Jan 2018, SAP acquired French chatbot start-up Recast.ai. Recast.ai is a collaborative development platform for chatbots. This will help SAPs’ investment plan in machine learning service offering.

1. Chatbots Market - Overview
        1.1 Definitions and Scope
2. Chatbots Market - Executive summary
        2.1 Market Revenue, Market Size and Key Trends by Company
        2.2 Key Trends by type of Application
        2.3 Key Trends segmented by Geography
3. Chatbots Market
        3.1 Comparative analysis
            3.1.1 Product Benchmarking - Top 10 companies
            3.1.2 Top 5 Financials Analysis
            3.1.3 Market Value split by Top 10 companies
            3.1.4 Patent Analysis - Top 10 companies
            3.1.5 Pricing Analysis
4. Chatbots Market - Startup companies Scenario Premium
        4.1 Top 10 startup company Analysis by
            4.1.1 Investment
            4.1.2 Revenue
            4.1.3 Market Shares
            4.1.4 Market Size and Application Analysis
            4.1.5 Venture Capital and Funding Scenario
5. Chatbots Market - Industry Market Entry Scenario Premium
        5.1 Regulatory Framework Overview
        5.2 New Business and Ease of Doing business index
        5.3 Case studies of successful ventures
        5.4 Customer Analysis - Top 10 companies
6. Chatbots Market Forces
        6.1 Drivers
        6.2 Constraints
        6.3 Challenges
        6.4 Porters five force model
            6.4.1 Bargaining power of suppliers
            6.4.2 Bargaining powers of customers
            6.4.3 Threat of new entrants
            6.4.4 Rivalry among existing players
            6.4.5 Threat of substitutes
7. Chatbots Market -Strategic analysis
        7.1 Value chain analysis
        7.2 Opportunities analysis
        7.3 Product life cycle
        7.4 Suppliers and distributors Market Share
8. Chatbots Market - By Type (Market Size -$Million / $Billion)
        8.1 Software
8.2 Services
            8.2.1 Professional Services
            8.2.2 Managed Services
9. Chatbots Market - By Usage (Market Size -$Million / $Billion)
9.1 Introduction 
9.2 Websites 
9.3 Contact Centers 
9.4 Social Media 
9.5 Mobile Platform
10. Chatbots Market - By Industry Vertical (Market Size -$Million / $Billion)
10.1 Introduction 
10.2 Financial Services 
10.3 Healthcare 
10.4 Communication 
10.5 Retail 
10.6 Travel and Hospitality 
10.7 Government 
10.8 Education 
10.9 Utilities 
10.10 Others
11. Chatbots Market - By Deployment Type (Market Size -$Million / $Billion)
11.1 Introduction 
11.2 On-Premises
11.3 On-Cloud
12. Chatbots Market - By End User (Market Size -$Million / $Billion)
12.1 Introduction 
12.2 Small & Medium Enterprises
12.3 Large Enterprises
13. Chatbots - By Application (Market Size -$Million / $Billion)
        13.1 Segment type Size and Market Share Analysis
        13.2 Application Revenue and Trends by type of Application
        13.3 Application Segment Analysis by Type
14. Chatbots- By Geography (Market Size -$Million / $Billion)
        14.1 Chatbots Market - North America Segment Research
        14.2 North America Market Research (Million / $Billion)
            14.2.1 Segment type Size and Market Size Analysis
            14.2.2 Revenue and Trends
            14.2.3 Application Revenue and Trends by type of Application
            14.2.4 Company Revenue and Product Analysis
            14.2.5 North America Product type and Application Market Size
                  14.2.5.1 U.S
                  14.2.5.2 Canada
                  14.2.5.3 Mexico
                  14.2.5.4 Rest of North America
        14.3 Chatbots- South America Segment Research
        14.4 South America Market Research (Market Size -$Million / $Billion)
            14.4.1 Segment type Size and Market Size Analysis
            14.4.2 Revenue and Trends
            14.4.3 Application Revenue and Trends by type of Application
            14.4.4 Company Revenue and Product Analysis
            14.4.5 South America Product type and Application Market Size
                  14.4.5.1 Brazil
                  14.4.5.2 Venezuela
                  14.4.5.3 Argentina
                  14.4.5.4 Ecuador
                  14.4.5.5 Peru
                  14.4.5.6 Colombia
                  14.4.5.7 Costa Rica
                  14.4.5.8 Rest of South America
        14.5 Chatbots- Europe Segment Research
        14.6 Europe Market Research (Market Size -$Million / $Billion)
            14.6.1 Segment type Size and Market Size Analysis
            14.6.2 Revenue and Trends
            14.6.3 Application Revenue and Trends by type of Application
            14.6.4 Company Revenue and Product Analysis
            14.6.5 Europe Segment Product type and Application Market Size
                  14.6.5.1 U.K
                  14.6.5.2 Germany
                  14.6.5.3 Italy
                  14.6.5.4 France
                  14.6.5.5 Netherlands
                  14.6.5.6 Belgium
                  14.6.5.7 Denmark
                  14.6.5.8 Spain
                  14.6.5.9 Rest of Europe
        14.7 Chatbots - APAC Segment Research
        14.8 APAC Market Research (Market Size -$Million / $Billion)
            14.8.1 Segment type Size and Market Size Analysis
            14.8.2 Revenue and Trends
            14.8.3 Application Revenue and Trends by type of Application
            14.8.4 Company Revenue and Product Analysis
            14.8.5 APAC Segment - Product type and Application Market Size
                  14.8.5.1 China
                  14.8.5.2 Australia
                  14.8.5.3 Japan
                  14.8.5.4 South Korea
                  14.8.5.5 India
                  14.8.5.6 Taiwan
                  14.8.5.7 Malaysia
                  14.8.5.8 Hong kong
                  14.8.5.9 Rest of APAC
        14.9 Chatbots - Middle East Segment and Africa Segment Research
        14.10 Middle East & Africa Market Research (Market Size -$Million / $Billion)
            14.10.1 Segment type Size and Market Size Analysis
            14.10.2 Revenue and Trend Analysis
            14.10.3 Application Revenue and Trends by type of Application
            14.10.4 Company Revenue and Product Analysis
            14.10.5 Middle East Segment Product type and Application Market Size
                  14.10.5.1 Israel
                  14.10.5.2 Saudi Arabia
                  14.10.5.3 UAE
            14.10.6 Africa Segment Analysis
                  14.10.6.1 South Africa
                  14.10.6.2 Rest of Middle East & Africa
15. Chatbots Market - Entropy
        15.1 New product launches
        15.2 M&A s, collaborations, JVs and partnerships
16. Chatbots Market - Industry / Segment Competition landscape Premium
        16.1 Market Share Analysis
            16.1.1 Market Share by Country- Top companies
            16.1.2 Market Share by Region- Top 10 companies
            16.1.3 Market Share by type of Application - Top 10 companies
            16.1.4 Market Share by type of Product / Product category- Top 10 companies
            16.1.5 Market Share at global level - Top 10 companies
            16.1.6 Best Practises for companies
17. Chatbots Market - Key Company List by Country Premium
18. Chatbots Market Company Analysis
        18.1 Market Share, Company Revenue, Products, M&A, Developments
        18.2 Artificial Solutions
        18.3 CX Company
        18.4 Codebaby Inc.
        18.5 Creative Virtual Pvt. Ltd.
        18.6 IBM Corporation
        18.7 Next IT Corporation
        18.8 eGain Corporation
        18.9 Company 9
        18.10 Company 10 & More
*Financials would be provided on a best efforts basis for private companies
19. Chatbots Market - Appendix
        16.1 Abbreviations
        16.2 Sources
20. Chatbots Market - Methodology
        20.1 Research Methodology
            20.1.1 Company Expert Interviews
            20.1.2 Industry Databases
            20.1.3 Associations
            20.1.4 Company News
            20.1.5 Company Annual Reports
            20.1.6 Application Trends
            20.1.7 New Products and Product database
            20.1.8 Company Transcripts
            20.1.9 R&D Trends
            20.1.10 Key Opinion Leaders Interviews
            20.1.11 Supply and Demand Trends

LIST OF TABLES

1.Global Chatbots Market Analysis By Type Market 2019-2024 ($M)
1.1 Software Market 2019-2024 ($M) - Global Industry Research
1.2 Services Market 2019-2024 ($M) - Global Industry Research
1.2.1 Professional Services Market 2019-2024 ($M)
1.2.2 Managed Services Market 2019-2024 ($M)
2.Global Chatbots Market Analysis By Usage Market 2019-2024 ($M)
2.1 Websites Market 2019-2024 ($M) - Global Industry Research
2.2 Contact Centers Market 2019-2024 ($M) - Global Industry Research
2.3 Social Media Market 2019-2024 ($M) - Global Industry Research
2.4 Mobile Platform Market 2019-2024 ($M) - Global Industry Research
3.Global Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
3.1 Financial Services Market 2019-2024 ($M) - Global Industry Research
3.2 Healthcare Market 2019-2024 ($M) - Global Industry Research
3.3 Communication Market 2019-2024 ($M) - Global Industry Research
3.4 Retail Market 2019-2024 ($M) - Global Industry Research
3.5 Travel & Hospitality Market 2019-2024 ($M) - Global Industry Research
3.6 Government Market 2019-2024 ($M) - Global Industry Research
3.7 Education Market 2019-2024 ($M) - Global Industry Research
3.8 Utilities Market 2019-2024 ($M) - Global Industry Research
4.Global Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
4.1 On-Premises Market 2019-2024 ($M) - Global Industry Research
4.2 On-Cloud Market 2019-2024 ($M) - Global Industry Research
5.Global Chatbots Market Analysis By End User Market 2019-2024 ($M)
5.1 Small & Medium Enterprises Market 2019-2024 ($M) - Global Industry Research
5.2 Large Enterprises Market 2019-2024 ($M) - Global Industry Research
6.Global Chatbots Market Analysis By Type Market 2019-2024 (Volume/Units)
6.1 Software Market 2019-2024 (Volume/Units) - Global Industry Research
6.2 Services Market 2019-2024 (Volume/Units) - Global Industry Research
6.2.1 Professional Services Market 2019-2024 (Volume/Units)
6.2.2 Managed Services Market 2019-2024 (Volume/Units)
7.Global Chatbots Market Analysis By Usage Market 2019-2024 (Volume/Units)
7.1 Websites Market 2019-2024 (Volume/Units) - Global Industry Research
7.2 Contact Centers Market 2019-2024 (Volume/Units) - Global Industry Research
7.3 Social Media Market 2019-2024 (Volume/Units) - Global Industry Research
7.4 Mobile Platform Market 2019-2024 (Volume/Units) - Global Industry Research
8.Global Chatbots Market Analysis By Industry Vertical Market 2019-2024 (Volume/Units)
8.1 Financial Services Market 2019-2024 (Volume/Units) - Global Industry Research
8.2 Healthcare Market 2019-2024 (Volume/Units) - Global Industry Research
8.3 Communication Market 2019-2024 (Volume/Units) - Global Industry Research
8.4 Retail Market 2019-2024 (Volume/Units) - Global Industry Research
8.5 Travel & Hospitality Market 2019-2024 (Volume/Units) - Global Industry Research
8.6 Government Market 2019-2024 (Volume/Units) - Global Industry Research
8.7 Education Market 2019-2024 (Volume/Units) - Global Industry Research
8.8 Utilities Market 2019-2024 (Volume/Units) - Global Industry Research
9.Global Chatbots Market Analysis By Deployment Type Market 2019-2024 (Volume/Units)
9.1 On-Premises Market 2019-2024 (Volume/Units) - Global Industry Research
9.2 On-Cloud Market 2019-2024 (Volume/Units) - Global Industry Research
10.Global Chatbots Market Analysis By End User Market 2019-2024 (Volume/Units)
10.1 Small & Medium Enterprises Market 2019-2024 (Volume/Units) - Global Industry Research
10.2 Large Enterprises Market 2019-2024 (Volume/Units) - Global Industry Research
11.North America Chatbots Market Analysis By Type Market 2019-2024 ($M)
11.1 Software Market 2019-2024 ($M) - Regional Industry Research
11.2 Services Market 2019-2024 ($M) - Regional Industry Research
11.2.1 Professional Services Market 2019-2024 ($M)
11.2.2 Managed Services Market 2019-2024 ($M)
12.North America Chatbots Market Analysis By Usage Market 2019-2024 ($M)
12.1 Websites Market 2019-2024 ($M) - Regional Industry Research
12.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
12.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
12.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
13.North America Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
13.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
13.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
13.3 Communication Market 2019-2024 ($M) - Regional Industry Research
13.4 Retail Market 2019-2024 ($M) - Regional Industry Research
13.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
13.6 Government Market 2019-2024 ($M) - Regional Industry Research
13.7 Education Market 2019-2024 ($M) - Regional Industry Research
13.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
14.North America Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
14.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
14.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
15.North America Chatbots Market Analysis By End User Market 2019-2024 ($M)
15.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
15.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
16.South America Chatbots Market Analysis By Type Market 2019-2024 ($M)
16.1 Software Market 2019-2024 ($M) - Regional Industry Research
16.2 Services Market 2019-2024 ($M) - Regional Industry Research
16.2.1 Professional Services Market 2019-2024 ($M)
16.2.2 Managed Services Market 2019-2024 ($M)
17.South America Chatbots Market Analysis By Usage Market 2019-2024 ($M)
17.1 Websites Market 2019-2024 ($M) - Regional Industry Research
17.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
17.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
17.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
18.South America Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
18.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
18.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
18.3 Communication Market 2019-2024 ($M) - Regional Industry Research
18.4 Retail Market 2019-2024 ($M) - Regional Industry Research
18.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
18.6 Government Market 2019-2024 ($M) - Regional Industry Research
18.7 Education Market 2019-2024 ($M) - Regional Industry Research
18.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
19.South America Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
19.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
19.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
20.South America Chatbots Market Analysis By End User Market 2019-2024 ($M)
20.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
20.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
21.Europe Chatbots Market Analysis By Type Market 2019-2024 ($M)
21.1 Software Market 2019-2024 ($M) - Regional Industry Research
21.2 Services Market 2019-2024 ($M) - Regional Industry Research
21.2.1 Professional Services Market 2019-2024 ($M)
21.2.2 Managed Services Market 2019-2024 ($M)
22.Europe Chatbots Market Analysis By Usage Market 2019-2024 ($M)
22.1 Websites Market 2019-2024 ($M) - Regional Industry Research
22.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
22.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
22.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
23.Europe Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
23.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
23.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
23.3 Communication Market 2019-2024 ($M) - Regional Industry Research
23.4 Retail Market 2019-2024 ($M) - Regional Industry Research
23.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
23.6 Government Market 2019-2024 ($M) - Regional Industry Research
23.7 Education Market 2019-2024 ($M) - Regional Industry Research
23.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
24.Europe Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
24.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
24.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
25.Europe Chatbots Market Analysis By End User Market 2019-2024 ($M)
25.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
25.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
26.APAC Chatbots Market Analysis By Type Market 2019-2024 ($M)
26.1 Software Market 2019-2024 ($M) - Regional Industry Research
26.2 Services Market 2019-2024 ($M) - Regional Industry Research
26.2.1 Professional Services Market 2019-2024 ($M)
26.2.2 Managed Services Market 2019-2024 ($M)
27.APAC Chatbots Market Analysis By Usage Market 2019-2024 ($M)
27.1 Websites Market 2019-2024 ($M) - Regional Industry Research
27.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
27.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
27.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
28.APAC Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
28.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
28.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
28.3 Communication Market 2019-2024 ($M) - Regional Industry Research
28.4 Retail Market 2019-2024 ($M) - Regional Industry Research
28.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
28.6 Government Market 2019-2024 ($M) - Regional Industry Research
28.7 Education Market 2019-2024 ($M) - Regional Industry Research
28.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
29.APAC Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
29.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
29.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
30.APAC Chatbots Market Analysis By End User Market 2019-2024 ($M)
30.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
30.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research
31.MENA Chatbots Market Analysis By Type Market 2019-2024 ($M)
31.1 Software Market 2019-2024 ($M) - Regional Industry Research
31.2 Services Market 2019-2024 ($M) - Regional Industry Research
31.2.1 Professional Services Market 2019-2024 ($M)
31.2.2 Managed Services Market 2019-2024 ($M)
32.MENA Chatbots Market Analysis By Usage Market 2019-2024 ($M)
32.1 Websites Market 2019-2024 ($M) - Regional Industry Research
32.2 Contact Centers Market 2019-2024 ($M) - Regional Industry Research
32.3 Social Media Market 2019-2024 ($M) - Regional Industry Research
32.4 Mobile Platform Market 2019-2024 ($M) - Regional Industry Research
33.MENA Chatbots Market Analysis By Industry Vertical Market 2019-2024 ($M)
33.1 Financial Services Market 2019-2024 ($M) - Regional Industry Research
33.2 Healthcare Market 2019-2024 ($M) - Regional Industry Research
33.3 Communication Market 2019-2024 ($M) - Regional Industry Research
33.4 Retail Market 2019-2024 ($M) - Regional Industry Research
33.5 Travel & Hospitality Market 2019-2024 ($M) - Regional Industry Research
33.6 Government Market 2019-2024 ($M) - Regional Industry Research
33.7 Education Market 2019-2024 ($M) - Regional Industry Research
33.8 Utilities Market 2019-2024 ($M) - Regional Industry Research
34.MENA Chatbots Market Analysis By Deployment Type Market 2019-2024 ($M)
34.1 On-Premises Market 2019-2024 ($M) - Regional Industry Research
34.2 On-Cloud Market 2019-2024 ($M) - Regional Industry Research
35.MENA Chatbots Market Analysis By End User Market 2019-2024 ($M)
35.1 Small & Medium Enterprises Market 2019-2024 ($M) - Regional Industry Research
35.2 Large Enterprises Market 2019-2024 ($M) - Regional Industry Research

LIST OF FIGURES

1.US Chatbots Market Revenue, 2019-2024 ($M)
2.Canada Chatbots Market Revenue, 2019-2024 ($M)
3.Mexico Chatbots Market Revenue, 2019-2024 ($M)
4.Brazil Chatbots Market Revenue, 2019-2024 ($M)
5.Argentina Chatbots Market Revenue, 2019-2024 ($M)
6.Peru Chatbots Market Revenue, 2019-2024 ($M)
7.Colombia Chatbots Market Revenue, 2019-2024 ($M)
8.Chile Chatbots Market Revenue, 2019-2024 ($M)
9.Rest of South America Chatbots Market Revenue, 2019-2024 ($M)
10.UK Chatbots Market Revenue, 2019-2024 ($M)
11.Germany Chatbots Market Revenue, 2019-2024 ($M)
12.France Chatbots Market Revenue, 2019-2024 ($M)
13.Italy Chatbots Market Revenue, 2019-2024 ($M)
14.Spain Chatbots Market Revenue, 2019-2024 ($M)
15.Rest of Europe Chatbots Market Revenue, 2019-2024 ($M)
16.China Chatbots Market Revenue, 2019-2024 ($M)
17.India Chatbots Market Revenue, 2019-2024 ($M)
18.Japan Chatbots Market Revenue, 2019-2024 ($M)
19.South Korea Chatbots Market Revenue, 2019-2024 ($M)
20.South Africa Chatbots Market Revenue, 2019-2024 ($M)
21.North America Chatbots By Application
22.South America Chatbots By Application
23.Europe Chatbots By Application
24.APAC Chatbots By Application
25.MENA Chatbots By Application
26.IBM Corporation, Sales /Revenue, 2015-2018 ($Mn/$Bn)
27.eGain Corporation, Sales /Revenue, 2015-2018 ($Mn/$Bn)
28.Artificial Solutions, Sales /Revenue, 2015-2018 ($Mn/$Bn)
29.Creative Virtual Pvt. Ltd., Sales /Revenue, 2015-2018 ($Mn/$Bn)
30.Next IT Corporation, Sales /Revenue, 2015-2018 ($Mn/$Bn)
31.CX Company, Sales /Revenue, 2015-2018 ($Mn/$Bn)
32.Codebaby Inc., Sales /Revenue, 2015-2018 ($Mn/$Bn)